F.A.Q

FREQUENTLY ASKED QUESTIONS

General Questions

Having customers from many countries means our products needs to reach the European and International standard regulations to ensure our product is safe to wear and complies with quality products. For this purpose, we are working closely with several recognized international and independent testing organizations.

Below you will find the most common tests that we carry out on our jewelry regularly:

  • Nickel release
  • Lead content
  • Silver content
  • Phthalates content
  • Cadmium Content

Fine silver is 100% pure and is generally too soft and weak for producing functional objects or Jewelry; therefore, the silver is usually alloyed with copper to give it strength while preserving the ductility and beauty. Sterling silver is an alloy of silver containing a minimum of 92.5% by mass of silver and 7.5% of other metals; usually copper, although zinc, platinum or geranium are also common. This combination makes it more resistant to damage and scratches. The standard for sterling silver has a minimum millesimal fineness of 925. It is not always that easy to differentiate 925 sterling silver jewelry from other objects made with silver. For this purpose, we use stamps.

  • ‘925’ means the item is Sterling Silver
  • ‘750’ and ‘825’ are not Sterling Silver, it is used to make items such as cutlery and tableware

Order & Shipping Questions

Yes, at Jewelry & Co. we are strictly a wholesale company we cater for wholesalers and resellers and chain stores - please take a moment to read and familiar yourself with our wholesale supply program. To comply with our production-line prices, we request our clients to meet our minimum order requirements:

  • Minimum first order, mix items: US$4000
  • Minimum subsequent orders, mix items: US$2000

Please contact us at sales@hymintl.com so we can make special arrangements regarding your first order.

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